| msu79gt82 |
A lot of us are coming up on 50,000 miles and are considering an Extended Warranty. It would be very helpful to a lot of people if we had a frequency of repair record among those who have passed that mileage mark (mostly '01 & '02 I presume - but for completeness I've included the '03 as well).
If you check YES to any serious repairs beyond 50K miles could you post a reply with some of the details. Thanks a lot. |
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| msu79gt82 |
| PS - Please do not vote if you don't have the miles on your X. |
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| socalJD |
| Not mine, but my cousin's '01 SS Tour/Navi - her tranny blew after 70,000 miles. She didn't have ext warranty, and dealer wanted $7,000 to replace tranny. |
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| ghost |
| No troubles at 56K, but I did pony up for the extended warranty at 49.5 and change. |
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| manus1980 |
| I think the silent majority who love their X aren't motivated to vote. |
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| msu79gt82 |
quote:
Originally posted by manus1980
I think the silent majority who love their X aren't motivated to vote.
All those with high mileage please vote, I know there are more than 4 of you out there. This could be a very useful and informative Poll. |
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| msu79gt82 |
| Calling all high-milage owners:) |
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| Tap |
Transmission Replaced
The extended warranty may have paid off after all. As I posted before, the car had 80,600 miles on it when the transmission failed. The dealer replaced it (8 days) and charged me the $50 deductible. We rented a car during this period and submitted a claim for reimbursement. The bill for the transmission and labor was a little over 2k.
With regard to maintenance, we did it by the book.
I now have 99,000 miles on the vehicle with no other problems. |
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| msu79gt82 |
| The cell phone poll has 15 votes:rolleyes: |
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| ghost |
| Guess this isn't going to make the 'Hot Thread" category :rolleyes: |
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| msu79gt82 |
| Hopefully 25% is a high figure due to lack of votes:rolleyes: |
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| mdx99 |
quote:
Originally posted by Tap
Transmission Replaced
The extended warranty may have paid off after all. As I posted before, the car had 80,600 miles on it when the transmission failed. The dealer replaced it (8 days) and charged me the $50 deductible. We rented a car during this period and submitted a claim for reimbursement. The bill for the transmission and labor was a little over 2k.
With regard to maintenance, we did it by the book.
I now have 99,000 miles on the vehicle with no other problems.
How much do you pay for extended warranty and for how long/ miles? Thanks. Do you have to pay more , say at 45,000 miles instead of now(7,500 miles on my 03). |
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| socalJD |
quote:
Originally posted by msu79gt82
Hopefully 25% is a high figure due to lack of votes:rolleyes:
Actually it's 40% (2 of 5) for '01, TAP didn't vote Yes for his tranny that failed at 80k, it was covered by ext warranty, but your poll asked for major repairs (regardless if warranty or not). I guess anyone with a '01 SS had better dump their X before they go over 70k miles . . . |
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| ghost |
My '01 SS with 64K and change is humming along just fine, thank you!
But I did pony up for the extended warranty at 49.5 K (I figured I'd be better off to keep the money to lose in the stock market, rather than pay it to Acura up front... :)
Figuring I'd run out of miles before I ran out of time (I drive a lot), I opted for the 100K/5 yr option. I think I paid $1150, which seemed to be a decent rate for the time.
This puts me in the odd position of hoping to have a major repair needed in the next 2 yrs... |
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| msu79gt82 |
| ... looks like the '01 has a 17- 33% SERIOUS problem rate after 50K miles:eek: :confused: :3: (33 if Tap did not vote YES) |
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| JL_SS |
I have the same concern about buying the extended warranty. My main issue would be the cost of a replacement tranny, so I did a little digging to try to quantify the number of failures. I don't know if it will help anyone, but I will provide summary results for what they're worth.
I dug out 30 verified failures (I only searched for 1/2 hr so there may be more).
15 were 2001, 13 were 2002, and 2 were 2003.
2 did not specify mileage at failure
19 failed under 50k
9 failed above 50K
In the <50K category: 6 were 2001, 11 were 2002, 2 were 2003
In the >50K category: 8 were 2001, 1 was 2002
In the unknown mileage cat: 1 was 2001, 1 was 2002
The >50K category makes sense - Less vehicles in this range and mostly 2001s because most of the 2002/2003s are not up in that range yet.
The <50K category indicates that a 2002 is more likely to have a problem in this mileage range than a 2001.
There is not enough mileage/data on 2003s yet to make a judgment of whether they fixed the problems or not in the redesign, but the two failures I found were at 1,800 and 10,000 miles.
Of course, this is a small percentage of total MDXs sold and this web site only represents a small percentage of total owners.
I have the owner/mileage/year data in excel format if anyone is interested. |
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| msu79gt82 |
quote:
Originally posted by JL_SS
I have the owner/mileage/year data in excel format if anyone is interested.
Good research - just screen capture the speadsheet and post it as a jpeg image. |
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| mdxxxx |
| Very good analysis, JL_SS. Thanks. |
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| evoge |
How freakin convenient for those '01 trannys to fail right after the 50k warranty expired.:mad:
I'll buy the extended warranty before next summer's travel season for sure. |
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| msu79gt82 |
| Yea I'm leaning toward getting the extended warranty as well:rolleyes: |
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| msu79gt82 |
| ... group buy on Extended Warranties?? |
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| nwaring |
offered this.
how's this?
If I can get a group buy of 20 people on acuramdx.org, I can do the 7/100K/0 ded. warranty for $1750, or $1850 if done on an individual basis. I'm told that this is an excellent price, I'm new in this arena.
Working for the dealer, I can vouch for some aftermarket warranties being a royal pain in the rump, with what some cover and don't cover and trying to get approvals for warranty work to be done. With an Acuracare warranty, it is written the same as any other warranty claim for an Acura dealership but slightly different on submission. Bottom line, ask the dealer that you go to for service what he/she recommends. They are the ones that have to struggle for authorizations for warranty work, and the faster the paperwork goes through, the faster your your MDX makes it out of the shop and with a smaller or no repair bill to boot.
Be wary of those that are the cheapest, they usually present the worst headaches for the service department, and cover the least on your vehicle (watch the legalese on those aftermarket contracts, it can cost you plenty!!!).
__________________
Tim Poliniak
I too am thinking about this and wish I didn't have to. I have never purchased an extended warranty before. Wife wants a new one next year and I don't. Who do you think will win.:D
Niles |
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| msu79gt82 |
| Whoa, we now have an '03 with 50,000 miles:eek: |
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| bb123 |
Do spota, phinphan, rcorbley and ootyboy need to be added to that spreadsheet?
The failures really are adding up - the most disturbing aspect is the similarity of the failures to one another and Acura's refusal to step up to the plate on anything other than a case-by-case basis. After the failure of our '02 transmission, I doubt we'll keep our '03 past 50,000 unless Acura formally extends the transmission warranty to 7/100,000. |
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| JL_SS |
quote:
Originally posted by bb123
Do spota, phinphan, rcorbley and ootyboy need to be added to that spreadsheet?
Looks like they do:
ootyboy_____2001_____21,000
phinphan____2002_____40,000
rcorbley_____2003_____1,900
Spota______ 2003_____7,100
as well as:
mogur's coworker____2003___21,000
rcorbleys friend______2002___17,000
That brings the total number of failures up to 36 - with the number of 2003 failures up to 5. It's starting to look like maybe the redesign did not solve the problem. |
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| DaleB |
I think the only safe conclusion is that some trannies still fail on newer MDXs, but it may be some time before we can compare percentages for all years of MDXs against mileage, etc. The representation on the board is too small a sample to generalize any results for ALL MDXs owned.
Plus, some of the membership is transient. That is they only sign up here to report problems and/or share similar experiences and then disappear. And then there are older members who no longer participate. (Lots and lots of those!) If every member from the begining never left the forum, and could respond to a survey, we would probably get results closer to the real world numbers. Yes, much higher incidence, but out of a significantly higher population.
Still, the numbers you rounded up do give one pause.
It might be interesting to see how many had high price electronics go south, like the Nav or engine controls, etc. . Another reason for an extended warranty? |
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| jedi_gras |
quote:
Originally posted by msu79gt82
Whoa, we now have an '03 with 50,000 miles:eek:
Darn..and I thought my 03 (bought in april) with 18K had a lot of milage on it. I really don't feel so bad now! |
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| msu79gt82 |
I guess I had hoped for a little better response from the true high mileage owners; but as has been speculated before most long time members are not as active on the board as they used to be. It was my hope that a poll such as this might be a real help to those of us approaching 50K miles and considering an extended warranty.
PS: I have NOT voted in the poll (our MDX has "only" 44K+ miles) - thats why I post these screen captures; my browser does not show the results unless I ask. |
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| msu79gt82 |
Well thanks for everyones votes; I think this poll was a good idea - but needed more of the longtime '01 owners to vote. My intent was to help people decide whether or not to get the Extended Warranty - as for me it was cheaper to buy an '04 MDX:1:
http://www.acuramdx.org/forums/show...&threadid=15073 |
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| baseline |
Guys,
I just wanted to pipe in that my tranny failed today after approx. 25K miles on my '02 MDX. I brought it into the dealership this afternoon bucking and slipping like crazy. I described the problem to the service rep. and he told me to leave the keys and they would order me a new transmission on the spot. I thought it was a little strange that he would agree to this without even seeing the car, so I figured I'd check in with the MDX forum (haven't been here since I bought my MDX), and sure enough it looks like an epidemic.
I have a question for you guys... My dealer did not have any loaner cars that they could offer me and didn't expect any for the next few days at least. I had to rent a Cherokee (yuck!) at $60 per day and the dealer said it will take about 9 days total to get the parts and do the work.
Should I be able to lobby Acura to pay for my rental fees given that this problem is clearly their fault and so prevalent. Anyone have any success getting reimbursement for this sort of thing?
Thanks,
Jonathan |
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| DaleB |
quote:
Originally posted by baseline
Guys,
I just wanted to pipe in that my tranny failed today after approx. 25K miles on my '02 MDX. I brought it into the dealership this afternoon bucking and slipping like crazy. I described the problem to the service rep. and he told me to leave the keys and they would order me a new transmission on the spot. I thought it was a little strange that he would agree to this without even seeing the car, so I figured I'd check in with the MDX forum (haven't been here since I bought my MDX), and sure enough it looks like an epidemic.
I have a question for you guys... My dealer did not have any loaner cars that they could offer me and didn't expect any for the next few days at least. I had to rent a Cherokee (yuck!) at $60 per day and the dealer said it will take about 9 days total to get the parts and do the work.
Should I be able to lobby Acura to pay for my rental fees given that this problem is clearly their fault and so prevalent. Anyone have any success getting reimbursement for this sort of thing?
Thanks,
Jonathan
$60 a day for a Cherokee? Well, you agreed to pay it. If I was just stuck for transportation I would not pay more than half that.
Unless it was imperative you needed an SUV. After all, the more you pay for a rental, the less chance you will be reimbursed the full amount, if you are to be reimbursed anything.
Anyway, all that aside, it is hardly an epidemic. The TL's had an epidemic. Yes, some trannies fail on MDXs, and many come on here like you did to tell about it. There have been thousands on this forum in the last 3 years. The greater majority of us do not have transmission problems.
Granted, there are a lot of posts discussing it. The symptoms don't sound like it could be anything else.
If the dealership is short loaners, then yes, they (or Acura) should reimburse you. As a matter of goodwill if nothing else.
I would insist on it though, even if there may be nothing in writing to say they have to provide one.
Your post may have been more appropriate under tranny problems and not for cars with more than 50K miles.
In any case, good luck on the rental reimbursement, and it may not be a major consolation, but very few who do get the transmission replaced ever have a problem with the replacement.
I have an '02 and fairly close to you in mileage, so will be very interested in how things turn out...Good luck! |
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| msu79gt82 |
| Granted this is NOT a scientific poll, nor have we had good response from the high milage folks out there; but we have indicated 3 serious repairs in 22 votes (and I suspect the two '03 votes are not high mileage):eek: I started this poll as a tool to predict the necessity and/or wisdom of an extended warranty. |
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| ucsdtriton |
Don't know if I should vote "Yes".
This past month, I've been noticing some symptoms that appear to be a transmission problem (ie. - whistle,whirring sound when pressing on the accelerator, like "Robyjo"s Thread "Another one bites the dust", and a very noticeable drop in avg. mpg, about 2 mpg, now struggling to get 15 -16 mpg). And, I took it into my local Acura mechanic/specialist and he thinks it's the tranny. He said he hears the sound, but when put in Neutral, the sound is gone. I guess a telltale sign if you don't hear something in Neutral when you hear it in D. And, I seriously doubt it's me, it's had all scheduled maintenance.
I have 86,000 miles on the baby, it's paid, and would hate to give it up and have to start payments on another car. But my thinking is, if I'm gonna have to fork over a significant amount of cash (I didn't get the extended warranty :( ), why not let a dealer deal with it if I can get the $26k for trade-in that Edmunds.com says my MDX is worth?
But if I only have to pay $1,000 for a replacement like "greg demanski" said in the thread "transmission failing", I'd most likely just get it fixed. Then this raises another significant question, how long will the replacement last?! I've read some TLs/CLs owners have had to have more than just 1 replacement, and don't want to deal with that.
What to do...? |
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| msu79gt82 |
I never did get to vote in my own poll (since we traded at 47K) :rolleyes:
If you can get a $26K trade-in with 86K miles I'd do it in a heartbeat :eek: I got $27K with 47K miles on mine and that was an above average trade-in (NADA, Edmunds, KBB, cars.com, etc). I'm a little surprised that Edmunds gives you that; since Edmunds gave me $27. |
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| ucsdtriton |
correction: $25,061 according to Edmunds for a 2001 MDX with Touring Package and Navigation.
2001 Acura MDX 4 Dr Touring 4WD SUV
Trade-In Private Dealer Retail
National Base Price $26,813 $29,034 $31,085
Optional Equipment $888 $977 $1,176
Navigation System $888 $977 $1,176
Color Adjust Black $-111 $-120 $-128
Reg Adjustment $175 $189 $202
Mileage 86,000 $-2,704 $-2,704 $-2,704
Condition Clean $0 $0 $0
Total $25,061 $27,376 $29,631
But, that doesn't include the Tow Package, Chrome Wheels, Rear Spoiler, or Nose Deflector.... but then again, the dealers probably wouldn't give me credit for that stuff anyway. $25k still not bad IF I could get that.
If they argue the car is "Average" condition, according to Edmund's that knocks off about $2,400. |
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| ucsdtriton |
The dealer confirmed it, tranny's dying.
BUT, at least I only have to pay for labor! Estimate: $960. Acura has agreed to pay for a remanufactured tranny (old shell, but brand new parts inside = better than "rebuilt"). Based on an independent Acura mechanic/specialist, the tranny's worth $4,200! :eek:
Paying $960 for a new tranny sucks, no question. One of the reasons I buy Hondas/Acuras, is the reliability.... oh well.
Hey, the way I look at it is, I've just saved about $800 over buying the 100k extended warranty (assuming nothing else major happens, in the next 14k miles, knock on plood)! :cool: |
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| msu79gt82 |
| Granted this is NOT a scientific poll, nor have we had good response from the high milage folks out there; but we have indicated 4 serious repairs in 24 votes (are the two '03 votes really over 50K miles?:eek: ) |
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| Jin_Chris |
I have read some of posts where people are being a little negative about our X's reliability/longevity.
So, if someone achieved pretty high miles on their X's, woud you be willing to share your X's current condition? Is it falling apart? Did you experience a lot of quality problems, fixed, bandaid your X to make such miles?
I can NOT imagine my X will be dead on me before 200k....:D |
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| ghabicht |
| My 2001 MDX has over 85K miles and other than an occasional shudder in the tranny, it has been great. No service other than regular maintenance and 1 set of tires. Original brakes, no tune ups, unless they were part of scheduled maintenance - no problems at all. I'm looking to trade for a new one or maybe an RX330, depending on the deal I can get. I usually trade in every 3 years or 75K. If I wasn't worried about a major transmission replacement, I would probably just keep it (although I do want the Bluetooth and upgraded navi!) |
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