| pianoman41 |
I think I'm having a problem with the memory seat/mirror controls. My wife is the primary driver #1, and I'm #2 (and she'll tell you that's how it always should be :D ). When I get in, I press #2 and everything resets to where I want it *except* the driver's side mirror doesn't always angle out as far as it should. It sometimes stays tucked inboard too far. When she presses #1 everything goes back to where she wants it, and it's fine. I've watched the mirror to see if it was getting hung up or having trouble moving, but it seems fine. I can see it moving up and out when I press #2, but it just doesn't go out far enough. I reset it to where I want it, press mem and #2, hear the double beep. But after using the #1 memory again, going back to #2 the mirror doesn't always go where it's supposed to. I can manually adjust it and there is no binding or popping or non-linear motion.
Would that be a problem with the seat memory function or the mirror motor, or both? |
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| SuperTech |
| Have you tried setting the #2 with the mirror with the mirror angled away as far as possible or even just a little further than normal? Just to see if it's having trouble with just that one spot that you prefer? |
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| pianoman41 |
quote:
Originally posted by SuperTech
Have you tried setting the #2 with the mirror with the mirror angled away as far as possible or even just a little further than normal? Just to see if it's having trouble with just that one spot that you prefer?
Well every time I reset it I'm sure I'm picking just a slightly different position. But I'll try and do a more extreme position and see if it can reset it properly. |
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| rdechillo |
| I have an 04 and have the same problem. Except I'm #1 and she is #2, LOL! Seriously, I have experienced the same issue and had it at the dealer. They, of course could not find the problem and I never pursued it further. |
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| pianoman41 |
This problem has gotten worse, to the point that the driver's side mirror won't adjust (by memory) properly just about every time. I can temporarily fix the problem by moving the mirror to its extreme position in all four directions and then resetting it where I want it, but within a couple of uses it's back to doing it again. My wife says she's also seen the passenger side mirror do it as well, and she assures me the mirror switch was in the center position when it happens.
Time to make a trip to the dealer. |
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| G. COLTON |
We have the same "problem" in my wife's Cadillac. Only there it is both mirrors and it is intermittent. Maybe it is that fact that us male drivers and #2. Do you think the wives would let us to #1?
G |
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| csmeance |
| Bad memory link unit, acura should replace it. |
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| SuperTech |
Woo hoo! Another armchair quarterback diagnosis.
Or maybe the guess from someone who does this for a living? It is more than likely going to be the mirror itself. |
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| Warzau |
quote:
Originally posted by SuperTech
Woo hoo! Another armchair quarterback diagnosis.
Or maybe the guess from someone who does this for a living? It is more than likely going to be the mirror itself.
NO I'll tell you it's the Flux Capacitor.:2: |
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| pianoman41 |
Well, so far this is going to be very frustrating. Took it to the dealer, and the techs claimed they've never seen this kind of problem. However, the real problem is they are refusing to troubleshoot this problem at all until I have my aftermarket alarm/remote start either removed or completely disabled (not just valet mode) so they can rule that out as a cause. Mind you, it was doing this *before* I had the alarm put it. I never bothered to get it fixed because it was sporadic but now it is all the time. And it's not really practical to remove it either (installed professionally--it's going to cost me $$$ to have it undone and then redone again).
I understand that the multiplexer unit does control the doors/mirrors/seats so technically it's tied into that system, but seeing as (a) it was doing it before the alarm was put in, and (b) the mirrors work fine except for the driver's mirror going left/right on memory only, I find it very hard to believe this is in any way related.
And what's worse, I get the vehicle back and the remote start doesn't work at all now. Apparently in their troubleshooting attempts they did something to it. With the dealer being over an hour away one way, this is not going to be pleasant.
The only plus was they gave me an '07 MDX as a loaner. Nice, but I still like my '05 better. |
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| G. COLTON |
With he dealer so far away and the other porblems that you list I would just write this off as an inconvenience and leave it as it is. I would no think it would be worth the hassel to prusue dealer repair.
G |
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| JL_SS |
quote:
Originally posted by pianoman41
And what's worse, I get the vehicle back and the remote start doesn't work at all now. Apparently in their troubleshooting attempts they did something to it. With the dealer being over an hour away one way, this is not going to be pleasant.
The only plus was they gave me an '07 MDX as a loaner. Nice, but I still like my '05 better.
Which dealer are you working with? |
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| pianoman41 |
quote:
Originally posted by JL_SS
Which dealer are you working with?
Schaller Acura in CT. It's where I've bought it from and up until this they've been very good and receptive to my needs. I realize there are steps they need to go through to ensure Acura doesn't bill back to them if they do the wrong thing, but it's frustrating when I feel like they're skirting the issue.
That being said, they did call me this morning re: the remote starter and told me the tech never put the in-line fuses back in and they were in the ashtray. So tracking those down and putting those back in got the remote starter working again. So at least I'm back to square one. |
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| pianoman41 |
quote:
Originally posted by G. COLTON
With he dealer so far away and the other porblems that you list I would just write this off as an inconvenience and leave it as it is. I would no think it would be worth the hassel to prusue dealer repair.
G
I thought about this--especially since I only drive the car a couple times a week at most. It's my wife's daily driver so the need to use the memory seat/mirror function is not that often. However, the problem started only doing it few and far between and now is doing it every time--i.e. the problem is getting worse. I'm afraid that the mirror may eventually stop working altogether and I want to get this fixed while it is still under warranty. |
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| G. COLTON |
quote:
Originally posted by pianoman41
I thought about this--especially since I only drive the car a couple times a week at most. It's my wife's daily driver so the need to use the memory seat/mirror function is not that often. However, the problem started only doing it few and far between and now is doing it every time--i.e. the problem is getting worse. I'm afraid that the mirror may eventually stop working altogether and I want to get this fixed while it is still under warranty.
If it is getting worse than it is probably better to get it fixed.
G |
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| JL_SS |
quote:
Originally posted by pianoman41
Schaller Acura in CT. It's where I've bought it from and up until this they've been very good and receptive to my needs. I realize there are steps they need to go through to ensure Acura doesn't bill back to them if they do the wrong thing, but it's frustrating when I feel like they're skirting the issue.
That being said, they did call me this morning re: the remote starter and told me the tech never put the in-line fuses back in and they were in the ashtray. So tracking those down and putting those back in got the remote starter working again. So at least I'm back to square one.
I wasn't sure how far West you were in MA. If you were dealing with the dealer I bought from (Acura of Auburn), I would have recommend going somewhere else. The techs there can't tie their own shoes without screwing it up. |
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| SuperTech |
quote:
Originally posted by pianoman41
and the techs claimed they've never seen this kind of problem. However, the real problem is they are refusing to troubleshoot this problem at all until I have my aftermarket alarm/remote start either removed or completely disabled (not just valet mode) so they can rule that out as a cause.
I've seen it. It's been a new mirror every time.
I've also seen aftermarket electronics (dvd players, alarms, etc) tied into the factory dash wiring harnesses. Although it's rare that one of those aftermarket setups actually does cause a problem with something else, it is still in fact a possibility. |
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| pianoman41 |
quote:
Originally posted by SuperTech
I've also seen aftermarket electronics (dvd players, alarms, etc) tied into the factory dash wiring harnesses. Although it's rare that one of those aftermarket setups actually does cause a problem with something else, it is still in fact a possibility.
No, I realize that when troubleshooting something you have to eliminate the variables. I troubleshoot PCs all the time and more often than not you have to find out what the owner tried to do first, so you can figure out what you have to undo before you can start trying to solve the real problem. :D
However, I think this is an excuse on their part. If I was having problems with the ignition, or the locks, or the starter, etc, then I could see where they would have a cause for concern. But seeing as how (a) the mirror was doing this behavior *before* the alarm/starter was installed, and (b) the behvaoir is independant of alarm/starter activity (the aftermarket remote does *not* work with the memory seats--we use the button on the door and the alarm is off when we're making adjustments), I find it hard to believe that is the problem. They even pulled the fuses from the remote starter and disabled it and it still did it.
I'd like to go to another Acura dealer but I assume that the notes I see on my copy of the work order will be in the network, so they will see the "diagnosis" of the other dealer and probably recommend the same course of action. |
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| SuperTech |
quote:
Originally posted by pianoman41
However, I think this is an excuse on their part. If I was having problems with the ignition, or the locks, or the starter, etc, then I could see where they would have a cause for concern. But seeing as how (a) the mirror was doing this behavior *before* the alarm/starter was installed,
I'd like to go to another Acura dealer but I assume that the notes I see on my copy of the work order will be in the network
It is a bit of an excuse...but they want to be sure. Here's why. Let's say they replace something like a multiplexer thinking that's the problem, and when everything's back together it works fine. What really happened is that someone installed an aftermarket alarm, and while tapping into the factory harnesses, they inadvertantly pulled a ground terminal partially out of a connector causing a poor connection...which in turn causes an intermittent failure. They replaced the multiplexer, and while plugging all the connectors back in, they inadvertantly pushed that terminal back in the connector and made a solid connection, which fixed the problem.
So it got fixed one or or another right? Well, it's pretty rare, but suppose the factory recalls that part for inspection (we're required to save all parts we replace under warranty just in case of this). The dealer sends that part back, and the factory tests is and finds no problems. It's pretty rare, but they could deny the warranty claim. The dealer would have to eat the cost of the part and the labor. Like I said, it's pretty rare. But when you have a tech just blindly guess and replace a $2500 radio unit only to have the factory send you a bill for that $2500 because a situation like this unfolded...a service department gets very aprehensive about going into troubleshooting under warranty when they see someone has been fooling around in the area before them.
OK, in your situation the fact that it worked well after the alarm was installed strengthens your position, but the "loose connection" scenario I just gave you there could still actually be the case. And that's why your dealer doesn't really want to deal with it and is more or less giving you the brush off.
My advise to you. Strip the alarm out of the vehicle. Leave no evidence there was one ever in there if you can. And take it to a new dealer. We can't see "notes" in the network from another dealer. We can lookup what warranty repairs have been done, and see what what parts have been replaced. If the new dealer asks, just say that the last dealer couldn't duplicate the problem which frustrated you, and you'd like to give this new dealer a chance to earn your buisiness. |
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