| ductman |
I just got the oil changed , went out to check oil to make sure the
level was ok, oil was still "black in color", only drove approx 35 miles,
oil should be still somewhat clear, am I correct in this assumption. I will be back to this dealer to "redo the oil change and I will check the color before I leave:3: |
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| lausy |
| I don't think you have anything to worry about, oil goes black fairly quick once it goes into the crankcase. That would be very low of the dealer to pull something like that. |
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| LionSpeed |
quote: Originally posted by lausy
I don't think you have anything to worry about, oil goes black fairly quick once it goes into the crankcase. That would be very low of the dealer to pull something like that.
You will never know if this was an accident or intentional. In the mechanic's eyes, you are an idiot. In reality, in my eyes, they're all a bunch of RETARDS...
.... this is why I change the oild myself. Why?
1. I know exactly what goes in my engine (Mobil 1 that is)
2. Saving me $$$, time, trouble fr idiots like (ductman's case) messing up my car. |
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| HuMan321 |
Unless they put in a "synthetic" type that is black to start with, I would also believe that any car under 30K that has had oil changed regularly, would still stay clear longer than you have posted.
Nail them hard if it was a mistake. You pay premium dollars to have service at the dealer because of their "superior" service.
Tell them you don't want to feel you need to question and check any work they do for you in the future. I would tell them I want the shop manager to "sign off" on any future work that is done to your vehicle |
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| Fabvsix |
| I agree with LionSpeed! Once I brought my own oil. Instructed them to use my oil that is in the vehicle. Pu the car and my oil was untouched in the passenger floor board! I was outraged and fired that dealership for not following simple orders ! If you choose to use those folks, I place a black dot on the oil filter to make sure they changed it..... |
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| oilchange |
quote: oil was still "black in color", only drove approx 35 miles
My oil is never black after 35 miles in any of my cars now or in the past. Or even a hundred miles. Sometimes just brown in 3000 miles. The non-oil-change is hard to prove. Going back and complaining is the right thing to do. The dealer might change the oil for real this time just to keep you quiet, even if they do not believe you. And a letter to Acura regardless of the outcome is good. Let the dealer know that they are being watched. Dealer service like this is a waste of time and money. No wonder owners know that dealers are scum.
Yes, I do check the dipstick for the engine and trans whenever the dealer supposedly works on these. I check level and color. I do mark the oil filter.
Unfortunately, the ATF level is at the lower limit between dipstick marks after the dealer does the ATF change. I could do it myself better and more easily than taking it to the dealer. However, I am trying to create a paper trail in case the trans goes bad so I can get discounted trans replacement after the warranty expires. |
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| castor |
| I was at the dealer getting the E-Brake checked out when I heard a guy come back into the service department screaming about how his tires were not rotated and questioned if his oil was even changed. He said something about a refund for 500 bucks or something. Shady, if you ask me. Luckily, I leased. So, if they do screw me and I have everything on record, they're only screwing themselves. |
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| ductman |
I checked out the oil filter, it looks brand new, but I will inform the
dealer that he has an obligation to redo this oil change, I will
check the color of the oil before I leave! |
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| SouthsideDuc |
quote: Originally posted by ductman
I checked out the oil filter, it looks brand new, but I will inform the
dealer that he has an obligation to redo this oil change, I will
check the color of the oil before I leave!
You're going to accuse him of putting the old oil back in the crank case and then tell him he has an "obligation" to redo the oil change?
Good luck with that.
It seems highly unlikely that you got ripped off here. If you don't like the color of your oil (which, by the way, strikes me as pretty bizarre as it is very possible your oil would look dark very soon after having it changed) then just get another oil change.
My approach would be to go to the dealer, tell then you are concerned, and that you would like another oil change (at your own expense). If your very lucky, your dealer might agree to do it no charge. I don't think he has an "obligation" to do so, however.
If you take your tact, be prepared to find another dealer. I'd be surprised if this one let you back in the door. Besides, if you really are convinced that this dealer ripped you off in this way, I'm not sure why a free oil change would be enough to get you back in that door anyway. |
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| SuperTech |
quote: Originally posted by LionSpeed
In reality, in my eyes, they're all a bunch of RETARDS...
Uh dur dur dur dur.... |
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| ductman |
quote: Originally posted by SouthsideDuc
You're going to accuse him of putting the old oil back in the crank case and then tell him he has an "obligation" to redo the oil change?
Good luck with that.
It seems highly unlikely that you got ripped off here. If you don't like the color of your oil (which, by the way, strikes me as pretty bizarre as it is very possible your oil would look dark very soon after having it changed) then just get another oil change.
My approach would be to go to the dealer, tell then you are concerned, and that you would like another oil change (at your own expense). If your very lucky, your dealer might agree to do it no charge. I don't think he has an "obligation" to do so, however.
If you take your tact, be prepared to find another dealer. I'd be surprised if this one let you back in the door. Besides, if you really are convinced that this dealer ripped you off in this way, I'm not sure why a free oil change would be enough to get you back in that door anyway.
Do you work for Acura ? I am taking the concerned approach, oil should not be black after 35 miles, my oil was not black after 90 miles when I first checked the oil, BY the way my middle name is "LUCKY" |
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| LionSpeed |
quote: Originally posted by SuperTech
Uh dur dur dur dur....
SuperTech. Thank you for proving my point. :25: |
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| SouthsideDuc |
quote: Originally posted by ductman
Do you work for Acura ? I am taking the concerned approach, oil should not be black after 35 miles, my oil was not black after 90 miles when I first checked the oil, BY the way my middle name is "LUCKY"
No, I don't work for Acura:rolleyes: .
I have dealt with enough customers in my life to know that customers can be an unreasonable lot also. "Dark oil" is pretty thin grounds to accuse your dealer of draining your oil, putting a new oil filter on, and then dumping the old oil back in the crankcase. If you want to accuse this dealer, then maybe you should have some better evidence than dark oil. Maybe get the oil tested? Of course, that would cost you more than another oil change.
Personally, I wouldn't give this another thought. But, like I said, you've got your plan so good luck. |
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| SuperTech |
I've seen a dipstick or two in my days so maybe I can offer an explanation. Albiet a RETARD one...
I've found that if the car comes in for an oil change, and the owner has gone longer than they should have from the last change making the oil really dark and contaminated, new oil will still be dark after running the engine for a little bit. The new oil picks up the sludge and crap that's stuck to the metal that didn't come out with the drain. Fact is, you'll never see the oil cleaner than the day the engine is new. A little bit ALWAYS gets left behind on a drain to dillute with new oil and darken it a bit. |
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| LionSpeed |
quote: Originally posted by SuperTech
I've seen a dipstick or two in my days so maybe I can offer an explanation. Albiet a RETARD one...
I think you misspelled "Albiet". |
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| SuperTech |
| Remember, I am a retard. My spelling abilities don't go past the second grade "I before E except after C" level. |
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| ductman |
I just received my " NEW OIL CHANGE" , just checked the level
the oil is clear, also oil was changed at approx 6800 miles
10% left according to mid display, service manager apologized
for any issues |
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| LionSpeed |
quote: Originally posted by ductman
I just received my " NEW OIL CHANGE" , just checked the level
the oil is clear, also oil was changed at approx 6800 miles
10% left according to mid display, service manager apologized
for any issues
Now, that's more like it. It should be clear regardless of residue.
... So what is the lesson to be learned here? Never trust anyone but yourself, especially the RETARDED ONES... |
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| Fabvsix |
They are not RETARDS .....but they think WE are retards!!!!! They should think twice before they think WE are all retards that ONLY know how to put a key in the ignition......NOT so.........THE INTERNET IS POWER ! So what did they do before the INTERNET??????????????????????????????????????? Fook everyone over! NOT ANYMORE ! WE often know MORE than they do, or before they are informed by Acura.....All those ole gizzers left acura and went to LEXUS when Acura decided to DUMP 50 plus year old profiles and market to the YUPPIES with the "all" new RL which is in the TANK ! WE ARE NOT STUPID EITHER.......:1: :1: :1:
I just wish all were competent like SuperTech.......We miss you and I respect you! |
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| LionSpeed |
Fab, well said.
My intention was not pointing fingers at every one, just the ones that think & treat us like an idiot. Like you've said, they should think twice before making that assumption. |
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| deanking |
I have to go with SouthsideDuc on this one. Why in the world would they change the filter and put the old oil back in? Did the recycling bin fill up? Actually, if they were crooks they would have simply wiped the oil filter clean so you thought it was new. That makes a lot more sense.
I have a lot more faith in an explanation that supertech gives. He sounds knowledgeable (and stable).
Please tell us what your "good" oil change looks like in 50 miles. Kind of curious. I will be checking mine after hearing all this nonsense.
I always put a code on my tires when they get rotated. They always do the work, I just want to know if they follow the recommended pattern. |
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| ductman |
quote: Originally posted by deanking
I have to go with SouthsideDuc on this one. Why in the world would they change the filter and put the old oil back in? Did the recycling bin fill up? Actually, if they were crooks they would have simply wiped the oil filter clean so you thought it was new. That makes a lot more sense.
I have a lot more faith in an explanation that supertech gives. He sounds knowledgeable (and stable).
Please tell us what your "good" oil change looks like in 50 miles. Kind of curious. I will be checking mine after hearing all this nonsense.
I always put a code on my tires when they get rotated. They always do the work, I just want to know if they follow the recommended pattern.
PERFECTLY CLEAR AFTER 50 MILES, ALSO
THE "DOPE TECH" DID A TIRE ROTATION AND BALANCE, I NOW HAVE A VIBRATION
EVEN AFTER THE TIRES WERE PUT BACK IN THEIR ORIGINAL FRONT TO REAR SPOTS, I GUESS I WILL BE GOING BACK TO MY LOCAL TIRE GUY TO HAVE THESE ROAD FORCE BALANCED, THEY EITHER NEVER CHANGED THE OIL OR THE "DOPE" NEVER FULLY DRAINED IT, SERVICE MANAGER APOLIGIZED AND HAD A PERPLEXED LOOK ON HIS FACE, THIS DEALERSHIP WAS RECENTLY
PURCHASED BY A LARGE PUBLICLY TRADED COMPANY. |
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| epiney |
I used to have a neighbor that was a tech at a car dealership. I got talking to him one day and he told me they got paid on piecework. The only way you could make decent money was to work fast. Oil changes were the absolute worst paying. Something like a few dollars. He hated doing them.
Under those conditions, it's not inconceivable that a couple of bad apples will cut corners. |
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