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Tips on buying an MDX - Click HERE for Original Thread
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wckrause
I'm starting the process for buying a 2002 MDX, and I have a few questions.

1. Should I put deposits down with multiple dealers?
2. 3 dealers have already quoted me MSRP, are they telling the truth, or will the price somehow go up when the vehicle comes in?
3. Should I get dealer accessories, or are there sources for this stuff elsewhere. (I've read the ski rack threads)?
4. Any tricks on getting a quicker delivery? I've been told there are slots open for June or July?
5. Anybody from Minneapolis have any local dealer horror stories, or recomendations?

Thanks in advance for any help....

BTW, this looks like a great board.

Bill
Plymouth, MN
davegood
Bill,

First, welcome to the forum. Hopefully you will find it as incredibly useful and fun to hang out here as many of us have.

Many people do put down deposits at multiple dealers -- as long as they are refundable, there is no problem. You might be better served by just getting a list of all dealers within a reasonable driving distance off of the Acura.com website and start making some phone calls. As a lot of people do put down multiple deposits, sometimes waitlists end up shorter than quoted. Also, as you would expect, the more flexible you can be with color, the shorter your wait time will be.

If you haven't found a dealership to test drive it, you should do so. Also, be sure to check the dealership ratings off of the home page:
http://www.acuramdx.org/drview.php?state=MN

There weren't too many ratings for MN.

With any dealership you put a deposit down on, they should specify a price of MSRP on the order sheet. There is no reason to pay more.

Some dealerships will deliver a little faster, but they may have more options than you want, or charge over MSRP.

While you're waiting, frequent this site to determine what options you want. When you order, you will have to decide whether you want the touring, and whether or not you want the Navigation system. Beware that many people on this site love their MDXs, and may have more options than the average owner.

Other than the touring and navigation, all other options are dealer-installed. With the exception of a complicated option accessories (maybe wood steering wheel or towing package), you should be able to install all options yourself easily and save a bundle. This whole site orders all accessories from Tim at www.hondacuraworld.com. All of his prices include freee shipping, and if you compare to the prices on acura.com, you'll find you'll save a ton.

Good luck!
wckrause
davegood -- Thanks for the welcome. I frequent a board very similar to these for my other car. It's full of very serious and dedicated owners, and is tons of help. This board looks similar.

I test drove a 2001 a few months ago. I'm going to test drive a 2002 with my wife this weekend. I've alread talked to the three local dealerships. They all give me pretty much the same story. I want to order a non-touring, non-navigation model, and then put a few accessories on myself.

Bill
srpbep
Bill,

I typically prefer OEM parts/accessories [usually seem to work better, fit better, last longer, etc.]. Just ordered a bunch of stuff for the new MDX [molding, cargo mat, cargo cover, separation net, etc.]. The Acura accessories all seem well made, went in easy, fit really well, ......

The ONLY place to buy them [not opinionated am I] is from Tim at www.hondacuraworld.com. After looking at the site, give Tim a call at 888-729-5257 and he will answer any questions you have. Their prices are great, he probably has everything in stock [shipped my order immediately], and they pay the shipping. Only complaint that I have is that I couldn't order the MDX that way!! :) :) :)
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wckrause
I looked at Tim's website. The prices are outstanding. Are these items OEM? If so, he'll be getting an order from me.
GCK
Wc:

Yeah, they are real Acura OEMs, and Tim is just too good :) You should wait to see his level of service, you will start to wonder if these kind of folks still exist.
elf89
Bill,

When I bought mine last year, I was quoted MSRP. Until I finished the paperwork, I was waiting for them to spring some hidden charges on me, but everything was aboveboard and I paid exactly what he told me I would the first time I looked at the car. In fact, when I placed the order, the price of the towing package had gone up, but since he had quoted me the lower price he stuck with it saving me $200.

I have, however, heard from this site of some really scummy dealers that have all sorts of hidden charges. Hopefully you'll find a good dealer in Minnesota. I think "Ghost" is near the twin cities. Maybe you can find out where he bought it and what his dealer experience was.

I've bought several options from Tim. All genuine Honda/Acura and he is great to work with. Good luck!
wckrause
I have sent ghost a message because I saw that he bought his MDX at Buerkle Acura here in Mpls. He seemed to have good things to say about them. They're located about 2 miles from my work.

I just got an email from another dealer that he has a black on black w/touring available next month. I'll have to pass on the black color.

I'll make sure that when I put my deposit down, that the price is fixed, and no wanted dealer options allowed.
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RedMdxMemphis
quote:
Originally posted by wckrause
... I'm going to test drive a 2002 with my wife this weekend. I've alread talked to the three local dealerships. They all give me pretty much the same story. I want to order a non-touring, non-navigation model, and then put a few accessories on myself.

Bill



Make sure you consider the navigation seriously since it is not an item that you can add after you get your car. On this forum, I found some folks turn out wanting the navigation after they bought the non-navi MDX. Good luck to your wait..
ghost
[sliding in late...]

Nice to see another Minnesotan on the boards - I wonder where the rest of them are?

I've had a good experience with Buerkle Acura - the day I bought it was the first day I'd seen one live and in person (hey, it's a 160 mile drive down there..), so I ended up spending the good part of the day with the salesman, a young fellow named Jeremy. They were great, really knew the ins and outs of the car. And of course, we have to haggle about the price - at that time it was MSRP, period. We did haggle a bit on my trade-in, which I really didn't want to drive back, and they managed to up it the cost of an accessory.

Two odd things - in the period of 6 months after purchase, we got three parking tickets on the car we traded in! (No doubt it wouldn't start for the new owner :) - apparently Buerkle didn't do some of their homework.

And I couldn't get them to install the hitch package I bought from Tim (whom they accused of selling under wholesale!!). But all in all I've been happy with the shop there - a clean operation and generally good guys.

OK, more than you wanted ta know - good luck Bill! :D
wckrause
I put my deposit down at Buerkle Acura for a Silver MDX. Delivery in July (hopefully sooner).

No nav, no touring, no dealer options, $35,180

I may put another deposit down at White Bear Acura.

Thanks for your help

Bill
landshark
I got my new 2002 MDX on Tuesday with no wait.

I have a 2-week old son and he was fussy at about 5 am, so he and I surfed the internet and let Mom get some sleep. Just for kicks I went to Yahoo cars and typed in MDX, and a local dealer had one on the lot!

I drove it that day, did the paperwork on the spot, and the sales man brought it to my house after they installed a few accessories and had it inspected for my state. It couldn't have worked out better. I dealt with Steve Dorfman at Rosenthal Acura in Maryland.

For those of you wanting an MDX but don't want to wait, check in with dealers once a week. Also check autotrader.com. It is linked into many dealers' inventories so new deliveries show up there. I'd suggest you call whenever you see new deliveries. I was offered two MDXs that way (wrong color and trim). Who knows, you might call when someone else backs out on the car they ordered.

Good luck on your search! I've only had mine a few days but my wife and I are thrilled with it.
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octavian
Landshark bites the big one!! Congrats!
Steve Swanson
We got our 2001 MDX at the dealership in Bloomington (MN). MSRP. No surprises.
Hey-Jude
Bill...glad you started this thread as I hadn't seen anyone else from Minnesota except Ghost and figured he got his somewhere near Duluth.

I put $500 down in early November on a 2002 Mahogany basic at Buerkle. Like Ghost ... Jeremy was the salesman. Seemed like a really nice guy.

I was told no later than May but hopefully sooner. Was also showed 'the list' of people waiting for their MDXs. There were supposedly 75 on there who had all put deposits down. I'm not sure how closely they follow that list though as I was offered 2 different MDXs within a couple days of first looking... but I hadn't totally made up my mind yet so I held off. Probably shoulda snapped one up right then! With the snow falling tonight, I'd love to have it in the morning!

Good luck with your wait. I'll be interested to know how your experience turns out!
RGWomack
Hey-Jude,
They are discontinuing Mahogany in March, you better make sure your dealer has one on next months allocation. If not, I would do some calling around now to other dealers.
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Darcity
RGWomack, what are they replacing Mahogany with, or are they?
KBD431
Bill - Welcome to the board. Given your topic, you are in for a ton of responses I'm sure. I just picked up my MDX a week ago last Friday. I'm in the Atlanta area and I was being quoted 60 - 90 day waits. We did put in deposits a a couple of dealers but be careful, some dealers do not allow them to be refundable (and I can't blame them). We were quoted MSRP from every dealer in the state of Georgia and about the same wait time. HOWEVER, I found a dealer in Jacksonville Fl (6 hrs south) who on December 10th said he could get the car (Beige Touring/Navi) by Christmas. I said great and asked to place the order. When I did, he quoted MSRP + $1,000. I scolded him pretty bad for charging above MSRP and shared that I felt this wasn't right and was not interested. After a couple of days he agreed to sell the car at MSRP and it actually turned out to be a pretty good transaction. The car arrived the day after Christmas but got stuck in port until the teamsters decided to come back from their holiday!

About options. I too was trying to choose the right ones. First, the two factory only (touring and Nav). While I believe they are both worth the money, they have different value. The touring package mainly added "upscale" features to the car. My wife gave up a mercedes S420 for this MDX (we are doing the t-ball, soccer, kids friends stuff now) and we really wanted our new "truck" to feel like a luxury car. The Nav system is a whole other story. We have used this EVERYDAY since we bought the car. The features are tremendous from finding restaurants to looking up addresses based on phone numbers, this is truly a useful product. I travel a lot on business and had fallen in love with the nav systems you can get in Hertz rental cars. My wife "anti-technologist" couldn't understand why anyone would need more than a map until .... Last summer she was in a wedding in Southern California. In four days we had to be in 4 different cities we didn't know (dinners, wedding, reception, etc). I rented a car from Hertz with a nav system and it was spectacular. Not only did it lead us to or destinations via the quickest route, but it displayed remaining ETA, mileage and the like. After that trip, a Nav system because my wife's #1 decision criteria in choosing an SUV.

Dealer added options. One suggestion ORDER FROM TIM !!!. Tim can cut your costs in half in some cases and has all of the installation instructions right online (not to mention there are numerous threads on this site discussing installation). I ordered the running boards, wood dash, and gold packages to be dealer installed before I found this board. While I am happy with all of the options, I could have saved almost a thousand dollars ordering from Tim and installing myself.

Sorry for the length but as I am sure you can tell, us MDX owners are pretty passionate about our X's!

Welcome again to the site. :cool:
wckrause
KBD431 -- I appreciate your inputs about the Nav system. I hadn't really even considered it, and was completely unimpressed with its performance on my test drive. The road (an interstate highway) that we were driving on wasn't in the nav database, and it showed us driving through an empty field. The salesman said that the road has to be older than 10 years old or else it won't be in the database!!! He didn't know anything about future updates to the database.

For the type of driving that I do (more commuting, less traveling), it's just not something that I think I'll use that much. But, if I'm offered an MDX with nav earlier than my July delivery date, I'll certainly consider it.

As for the touring package, I'm moving up from a Ford Windstar, so the base MDX is plenty "up scale" for me. I'll get a few items from Tim (cargo liner, floor mats, etc).

Now, all I've got to figure out is how to get a canoe and a kayak on the roof.
charlieinnj
KBD431 ~

That's really a well-stated, informational post. It will help many out!

Like it's been mentioned so many times before, if you're willing to possibly do a little traveling and/or calling outside of your "local area", chances are you will find an MDX. Especially if you are not locked-in to one particular color.

I didn't even know the MDX existed 'til last month. That's when we went auto-shopping (while others were doing their Christmas shopping ;) After falling in love with the MDX, the "Acura games" began (forced options and or MSRP+). :mad:

I used to be a Honda owner and travelled 150 miles to buy my cars because the dealer didn't jerk us around. I applied the same concept to Acura dealers. I went to the Acura website and started doing dealer searches. Nearly all dealers can be contacted directly via Acura's site.

I emailed them, specifically stating what I wanted (White/Touring/MSRP only) and told them that if they had it, to contact me. My phone started ringing off the hook. I did have a few contact me saying that they could have the car I wanted by the end of December but, most of them were the dealers that were forcing options and wanted me to buy on impulse. Especially since they turned down a CASH deal if they were willing to sell it at MSRP! :confused:

Thanks to this board and the gentleman that posts his allocation, it's obvious that NO dealer is going to get something that he doesn't already know he has coming. :D

Another dealer called me and told me he had the car I wanted, coming in in January. I went there, signed the purchase order and it is coming in this week. Less than 30 days to MDX ownership is GREAT!
:D :D :D

There are some good dealers out there, you just have to be willing to find them.
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pharmhound
Hello - first post here. I've followed the boards for a few months both prior to and after I ordered our MDX, and have found the information provided on this site quite valuable. Thanks to all of you who post such helpful info, and to Ghost for getting me to register.;)

wckrause - We also ordered our MDX from Beurkle Acura. MSRP, no forced options. Very impressed with the dealership so far. They didn't give me much hope for a good trade-in value, but I wasn't too surprised.

Regarding the navigation system, I originally decided against it, but I'm having second thoughts and may add it. Being a life-long Minnesotan with infrequent trips out-of-state, I figured I knew my way around and didn't need the maps. And like you, I wasn't impressed with their accuracy during my test drives. But after reading many, many posts on this forum over the past few months, I've come to realize its value beyond just the maps. Phone numbers, specific addresses, etc. would probably help me out, especially since I would rather drive around lost for 30 minutes than ask someone for directions. ;)
telstar
:) Cannot praise Tim at Hondacuraworld.com enough. He has the type of dealership that Should represent a car as nice as the Acura. He actually wants your business- not just takes your order. What a strange way to sell Acura's or accessories. Get a model you want without any accessories and contact Tim for thee add ons.
Great place to deal with.
GatorGreg
quote:
Originally posted by wckrause
I just got an email from another dealer that he has a black on black w/touring available next month. I'll have to pass on the black color.

I think I've just been insulted :p IMO, black is by far the best color for the MDX, with silver and red tied for 2nd place. Of course an MDX in any color looks great, just not quite as great as Nighthawk Black Pearl :cool:
merrillcrosbie
Okay, I have to devils advocate....

For those of you trying to decide on a Navication system, please think back to the cell phones that they used to hardwire into your car. They were inflexible and quickly obsolete in favor of the portable phones you could take with you anywhere.

The same is gonna happen with built in Nav systems. A $2K system that can only be used when you are in your car just doesn't make sense when you can get a portable system that does all the same things...including phone numbers and addresses...for $500. And, you can take it with you to a different vehicle, or boat or even on foot. And, these portable systems are much easier to upgrade for additional capability later on. Not something that will probably happen with the built in system.

I think that as the portable units get better and cheaper, the built in units will be much less desireable...and these early units will be absolute dinosaurs. There are much better ways to spend $2K.
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mdxpecting
With due respect to the foregoing post, the nav is a completely different animal than a cell phone. Unlike a cell phone, a navigation system, when integrated into a car, is orders of magnitude more functional, aesthetic, and fun (e.g., touches like sensing what direction the car is pointing in, muting the stereo to announce directions, and gyroscopic dead-reckoning, are all possible only with an integrated nav system) than a standalone unit.

A cell phone on the other hand derives much of its utility from its portability and loses little functionality in a hand-held version (given advances in battery power, signal strength., etc.)

Bottom line: a cell phone is more useful when it's not attached to car, a nav system is more useful when it is attached to a car.

Just my 2 cents.
GCK
I have to agree with Mdxepecting. Cell Phones are not the same as Navigation systems. I found that the navigation system in the MDX is extremely useful and worth all the $2000.
HypoDenny
quote:
B]For those of you trying to decide on a Navication system, please think back to the cell phones that they used to hardwire into your car. They were inflexible and quickly obsolete in favor of the portable phones you could take with you anywhere. [/B]


It's a fact -- this current generation of Nav will be gone so quick, you'd better not blink..... next will be voice command of mapping/information (you telling the unit what you want) -- and then there will be much better integration of the other systems including voice control for heating/cooling, lights, audio, etc.... this stuff is already here, and will be in cars darned quick.

Here's my take on the situation....
If you're LEASING, the NAV is a reasonable thing to consider. This is simply because you're not swallowing that big $2K pill in its entirety.... but only paying for the depreciating part that you use (~$800 for 3 years). That's probably reasonable IMO, for someone who actually NEEDS the nav. But, the person BUYING the MDX with nav is taking a much bigger hit 4 years down the road, for sure. By then, new tech will have left today's in the dust.

merrillcrosbie is also correct that the handheld units are pretty spiffy, a lot more flexible for applications, and way cheaper. Combined with a basic, used laptop computer with TFT display, you can easily put together a killer navigation system with much more capability than the MDX nav, including having a fully functional roadgoing computer for communication/entertainment and general computing. Naturally, using a laptop for navigating isn't nearly as aesthetically pleasing as the built-in display, but for the infrequent times that most people REALLY need navigating help, it works just fine -- with the added benefit of having superior mapping coverage and more up-to-date information.

Nav is fun -- but for most people, it's simply an expensive amusement. Sure, some people may really use it frequently if their business takes them to new places constantly -- but I'm guessing that's a very small segment of MDX'ers....

If you don't need it -- don't get it -- unless it's a lease and your corporation is gonna pay for it ;^}
octavian
Nav system? Ha! I know my way around Dallas. And, besides, I am armed with a ton of maps. Nothing can stop me from my appointed rounds.....

It's 7:00pm. Pitch black outside. I am late for an appointment. Didn't have a clue where this country club was exactly (Bent Tree) except it was in North Dallas. Got directions from the club via cell phone, but they couldn't give them to me from where I was coming. And besides, traffic was a nightmare. Big dualie off road 4X4s with 15 foot diameter tires hounding my tail, ready to demolition derby my MDX if I slowed down.

Did I pull off the side of the road at risk of life and limb to turn on my map light, whip out my Burger King encrusted Exxon maps and try and figure out where I was going?

Or did I calmly hit a few buttons on my NAV system to guide me safely thru the maze of Bent Tree estate?

I thought it was more for out of town use and a plaything for in town.....but that night my NAV system made a $2000 believer out of me!:D
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KBD431
Here is my most recent experience. Going to a party with written directions. We were in the country going to a new house that was not in the map system. It was dark and raining and we couldn't read the street signs. I thought the Nav system would be no help but guess what? I was wrong. As my wife drove, I punched the map button on the Nav system and zoomed in all the way. I could see every street name as we were approaching and was able to tell my wife when she was about to reach the next turn even though we were in a driving rainstorm. We have had the MDX almost a month and we use the Nav system 3 - 5 times a week and haven't even left town!
Markedoc
I originally didn't plan on getting the NAV, but at several times a month, I am printing out absurd directions from MapQuest when trying to figure out how to get somewhere. Those directions, combined with a regular map, can get you easily lost. Say nothing about trying to navigate, sometimes in the dark, reading directions, while driving (ie - not safe). I agree that the technology will change rapidly, but I think it's worth the price.
JR8
My parents just bought a vehicle and put an aftermarket Alpine GPS in it. One thing that I found really great about it is if you are in grid-loc traffic and you need an alternate route. Just press a button and the system recalculates a route for you.

Does anyone know if the Acura comes with this also?
davegood
Just hit the detour button and it reroutes you around traffic/collisions/etc.
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TONYSFINS
As a salesman for Acura you can maybe get 500 off but that depends on the timing and vechicle allocation. You can try to get accessories at cost at the time before you order. We want to sell you the car as bad as you want to buy it. good luck

Tony Bellomio
Tallahassee,FL
crazydog
I just amazes me that the MDXs are still at MSRP.
octavian
The Ody has a year up the X and also is STILL going for MSRP in many part of the country. When you're hot, you're hot!:D
TONYSFINS
You might be upset paying retail but it is a very good thing when you look at from resale value . Saturn has a higher resale than other gm car because everyone pays the same price. If the 02 MDX sell for MSRP then your 01 won't be that much less. However if we sold an 02 MDX for a 2500 discount than what's your 01 worth?? Less than the 2500 plus depreciation. So smile it will end up costing much less than most any SUV out there.

Tony Bellomio
Proctor Acura
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srpbep
Tony,

We just purchased an 02 MDX and paid MSRP. While I was willing to do this, I have not viewed this as "a great opportunity".

At some point, the MDX will no longer command full window and then the values on all [including mine] will adjust accordingly.

You suggest that "paying retail ... is a very good thing"; however, I DO NOT agree -- then again, I don't work for an Acura dealer. I did what I did because I made a choice; however, I don't think that the OPPORTUNITY was one that showed how competent I am at fiduciary management.
TONYSFINS
okay I am sorry maybe you should have got a great deep discount on a ford explorer. or expedition or tahoe then wait til the end of the year when they give the dealer a 3000 to 5000 rebate then you should try to resell it or better yet trade it in. I 'd take msrp all day long on an MDX> BY the way we just wholesale 01 mdx touring with16 k miles to a dealer up north for
34k that 3500 depreciation in 14 months thats 250 a month. So if i could lease you a mdx for 250 a month do you think that would be a good opportunity????
octavian
srpbep, ya gotta get over this hangup about MSRP. The antidote is something called "supply and demand." No one is forcing you to pay sticker now. Maybe if you waited a year or two you will get a "discount" and feel better.

Then again, if you are like me, who THOUGHT about waiting for Ody prices to come back to normal, yet decided to go with a 2000 Ody, you say to yourself, "what a good investment decision!"

Odys are STILL going for MSRP+ and I have had 1.5 years of owner enjoyment, to say nothing about the resale value of the vehicle, which is oh, just a wee bit higher than the Ford Explorer, as Tony so appropriately compared it to.

You have to consider TOTAL COST OF OWNERSHIP, NOT MSRP. TCO includes the purchase price, insurance, maintenance, and resale value. Honda and Acura consistently offer some of the lowest TCO in the industry.

Now, then, enjoy your MDX!

:D
srpbep
I think my reply was taken out of context:

(1) I don't regret buying the MDX.

(2) I don't resent having paid MSRP [I agree with Octavian that supply and demand drives the market].

(3) This is our 3rd Honda -- I am aware that Honda makes good vehicles and that they hold their value [e.g. both good for TCO].

Now that I have agreed with the above:

(1) I don't think that the opportunity to pay MSRP was a "special opportunity" [I suspect the dealers disagree], rather, it was simply a prerequisite to enter into the happy family of MDX owners at this point in its life.

(2) I do believe that MDX availability will increase at some point in the future [Honda is building a new plant] and this will effect the supply and demand equation [e.g. at some point in the furture, increased availability will have an effect upon sales price].

(3) I also believe that when 2 above becomes a reality, it will have an effect upon all owners [again, market forces at work].

Does that do it OK for you? We bought the MDX because we liked it and felt it worth the price. Not because we felt "lucky to pay MSRP". The dealers are loving it [and I can't blame them], they are the ones to feel lucky. Remember the Miata [MSRP or MSRP and then some], now look at the price. When the supply increases, those that are willing to wait are the ones to benefit.

We made our decision to buy an MDX, no regrets . Just can't look at it as "how lucky we were to pay MSRP"!!
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tvfromhouston
I just bought mine last week. i got it because I was lucky. supposedly, there was not a single one in the whole city of Houston. But I made phone calls to all the dealers in the area, and there was one silver one available, but when I got there, it was in the process of being sold. I was about to leave when the sales man told me he may have a red one available. Turns out the red one was for a customer who made a deposit 2 months ago, but now he as in financial trouble and couldnt buy it. So I bought it six hours later.


The moral of the story is that you should check on the dealers often because you never know....

By the way, I definitely would not put a deposit down. that just complicates matter especially if you deal with multiple dealers.

also as for the accessories, I got ripped off by about 400 hundred bucks by buying the running board, fender flares, and body mold from the dealer. You could do better by buying it from the internet and negotiate a deal with the dealer to install them for you. I am a lazy bum so I just let the dealer do it and paid a price for it.

Hope this helps.
octavian
srpbep, now that you have had the honor and privilege of paying MSRP, how do you feel?;) No, you are right, it sounds like you have been granted a special favor to have ONLY spent MSRP to acquire your X. Me, too!

Don't recall the context of that comment, but it sounds like it was made by someone who paid much MORE than MSRP for his/her X.
You, like me, then got a bargain.
;)

Seriously, I wouldn't worry too much about it. Ody and MDX resale prices have been holding up verrrrrrry well, thank you. And if the quality remains high and the production remains tight (keep in mind that Honda can SHIFT production of the ODY/MDX/PILOT among the plants, but can't really affect the total QUANTITY of production very much) your resale value should remain high.

This has been, IMO, a deliberate strategy by Honda, and I think very brilliant. They desire to remain independent, in spite of the consolidations going on in the auto industry.

Produce great cars, with great demand, and keep production low and profits (and dealer profits) and resale high.

Everyone comes out ahead! At least I hope so, and I put my $$ where my mouth is.
:D
srpbep
I am not worried at all about the price paid for the MDX or the value of the MDX over time. I just found it hard to comprehend how someone could tell me that paying MSRP was a "special opportunity in life"!!

The dealer that we bought from told us what it would cost and answered our questions about the vehicle [factual, helpful, etc]. That vehcie was what we wanted at a price we were willing to pay, we bought the MDX.

Had the dealer explained how good it was to pay MSRP or compared its resale to that of a Ford Explorer, we might now own an RX300. I suspect that we are among the many that bought the MDX because we liked it.

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