| mymdxiscoming |
i work for comcast and i just got access to employee discounts on fleet vehicles and all ford, and gmc vehicles ... i'm checking out the dicsounts i am able to get which most are @ least 3k below msrp ... and @ the most 8k below msrp! ... which puts a lot of the bigger SUV's in my price range like the 03 navigator and a super discount on the new 03 expedtion ...
acura needs to start shaking some hands in the corporate world to offer sometype of discount ... the acura salesmen i was dealing with told me that Acura doesnt even offer them a discount ...
he also tried to give me a speech on why gmc and ford can offer 0% financing and prices below msrp ... which is pretty much obvious becuase they sell in volume ...
but 1 thing he mention is the he said that gmc and ford spend a lot of money on marketing ... which to me would mean price increase no deals ect ... then he goes on to say acura doesnt spend tons of money on marketing ... which means they should be able to offer excellent discounts on vehicles or @ least 0% financing ...
but no they want to save money on marketing ... charge high interest rates and force options and deal @ msrp and in addition charge extra for a 7 year/100,000 extended waranty ...
someone needs to smack acura cause i want to own a mdx but with all this temptation to save money to get another vehicle or to purchase a larger better SUV @ or even below the MDX MSRP ...
i even offered these bozos to pay cash and they are still working @ msrp ... come on now @ least throw in some free accessories ... but they wont even do that either ... i no some have gotten free accessories, wheel locks, floor mats ect... man forget that im talking about a real accessory like wood steering wheel, running boards ect ...
sorry so long ... just venting ... |
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| MDX350 |
| Why would Acura wake up, when thousands of people are flocking to buy the darn thing at or above MSRP? Simple demand supply equation. |
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| mymdxiscoming |
| well i guess its 50/50 ... acura needs to wake up and we need to stop letting acura jerking the consumers ... |
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| Maik |
Funny, I see it as just the opposite. The domestic dealers are FORCED to offer incentives and discounts to get rid of their junk. Look at the performance of the stock of Honda vs GM...GM is currently trading at $38, almost half of its 52 week low of $68. Honda, on the other hand is trading at $20 down 13% from its 52 week low of $23.
Why in the world would Acura discount a product that consumers are lining up to buy? I also paid cash, but got no discount for that either. Truth of the matter is that paying cash is probably a disincentive to the dealer. It does, however, allow ME to sleep well. I dont know about today, but years ago they got fees from the banks for sending customers.
I would agree that the dealer could toss in something to make you feel like you win...my dealer threw in a cargo mat, wheel locks and rear mud flaps. Not much money, but enough that I felt good. |
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| MDX350 |
quote:
Originally posted by mymdxiscoming
we need to stop letting acura jerking the consumers ...
Everyone says this, but does anyone have the heart to actually do something about it? There are more than 5000 members on this board now, many of whom are going to buy the 03, would EVERYONE be willing to go to their dealers and tell them - $1000 under MSRP for 03, or we buy another brand - is everyone willing to do that?
Until then, we will all complain, and do nothing. Acura knows that, and of course, like any other corporation, will exploit it to the limit. |
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| mdxxxx |
quote:
Originally posted by Maik
...Why in the world would Acura discount a product that consumers are lining up to buy? ...
Exactly...:4:
quote:
Originally posted by MDX350
... Acura knows that, and of course, like any other corporation, will exploit it to the limit.
Well, kind of. If I were Acura, I'd call it good business. Exploitation, or Maximizing profit margins - just semantics. |
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| rliggayu |
| that's why those gas guzzling tanks(expedition, navigator) are on discount because no one are buying them, a lot of consumer now are buying smaller\mid type SUV |
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| Harry |
quote:
Originally posted by Maik
Funny, I see it as just the opposite. The domestic dealers are FORCED to offer incentives and discounts to get rid of their junk. Look at the performance of the stock of Honda vs GM...GM is currently trading at $38, almost half of its 52 week low of $68. Honda, on the other hand is trading at $20 down 13% from its 52 week low of $23.
Why in the world would Acura discount a product that consumers are lining up to buy? I also paid cash, but got no discount for that either. Truth of the matter is that paying cash is probably a disincentive to the dealer. It does, however, allow ME to sleep well. I dont know about today, but years ago they got fees from the banks for sending customers.
I would agree that the dealer could toss in something to make you feel like you win...my dealer threw in a cargo mat, wheel locks and rear mud flaps. Not much money, but enough that I felt good.
Could not have said it better:) |
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| mgmdx |
The fact is, GM and Ford makes products that are inferior to the cars and SUVs made by foreign manufacturers. In order to move these cars/SUVs from dealers' showrooms these companies are forced to intice consumers with huge discounts and 0% financing. Without these incentives and advertising exposure they simply would not sell enough cars/SUVs.
Acura, on the other hand, lets the product speak for itself. It is MDX, a well designed SUV that attracts the customers, not discounts or interest rates. That is why high demand exists and MDXs do not last very long on dealers' lots but rather people "line up" months in advance and are willing to pay full MSRP (and often more). |
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| mymdxiscoming |
i understand everything you guys are saying ... but the truth is(and what the real title of my post should be) that some needs to smack the sh$t out of Acura ... this company is making so much money off of the MDX ... first they hit you with MSRP and some are paying over msrp with force options(another reason to smack the sh#t out of acura on site) ... high interest rates if you deal with honda/acura financing ... then you have to deal with this arogant salesman ect ... its just not good business ... i understand that the MDX speaks for its self ... but they make it seem as if its a previledge to drive one ...!
and someone stated that there is a high demand for the vehicle, but image the tons of consumers who decided to go with another vehicle just becuase they werent given a good deal or was treated like crap just becuase the vehicle is in high demand and being told "thats the price have a good day ... but hey we'll throw in some floor mats ..." ... i personally know a few(and no im not speaking about myself) ...
despite all of the things that i am saying ... i will be more than likelly buying @ MSRP but i will not buy without a fight and shopping around @ multiple dealers and trying to get dealers to beat the next man prices ... and its just that i want a MDX not a pilot or expedition or even a navigator ...
i just need to get this off of my chest ... especially after seeing what type of discounts i can get through my company ...
Question:
does anyone feel that the MDX is worthy of its 40k + price ... well that the touring/nav ... becuase thats pretty much what i am basing this on ... becuase i really do not feel its worth 40k with a lot of the plastic and fake feature that the MDX is made with that acura seems to over look on revisions ... there are a lot of vehicles that people say you pay a high price truelly because of the name ... but with MDX it seems to be a 100% true ... |
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| DaleB |
I think you could get more 'stuff' for your money, and even real wood in some cases..
But I don't think anything equal to overall performance, comfort, and room offered by the MDX. |
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| MDX350 |
quote:
Originally posted by mymdxiscoming
... but they make it seem as if its a previledge to drive one ...!
despite all of the things that i am saying ... i will be more than likelly buying @ MSRP ... and its just that i want a MDX not a pilot or expedition or even a navigator ...
Well, you pretty much said it yourself!!
You want the MDX so much, that you are willing to put up with everything. So am I. So are so many others. That's called market power. If you feel so strongly about it, don't buy the MDX! If its so much a matter of principle.
Agreed that Acura needs to improve customer service. If they don't, they will surely hurt themselves in the long run. Then you can go and buy at invoice!! Till then, what can you do? |
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| msu79gt82 |
When demand is high and supply is short there are no discounts!
When demand is low and supply is high then there are discounts!
Re: Is the MDX worth the money? No; everyone who has bought one the last two years are brainwashed fools:eek: |
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| Maik |
quote:
Originally posted by mymdxiscoming
Question:
does anyone feel that the MDX is worthy of its 40k + price ... well that the touring/nav ... becuase thats pretty much what i am basing this on ... becuase i really do not feel its worth 40k with a lot of the plastic and fake feature that the MDX is made with that acura seems to over look on revisions ... there are a lot of vehicles that people say you pay a high price truelly because of the name ... but with MDX it seems to be a 100% true ...
Sorry to say this but this is a fairly silly question to ask. If I did not think that $40k was a fair price for the MDX I would certainly not have bought it.
I dont think you can determine a product's value by determining what the discount from list is. GM would love nothing more than to be able to sell their products at the "list" price. Problem is, they cant. The marketplace determines the price, pure and simple. The MDX is sold at list. People are lined up to pay list...that in itself says that it is "fairly priced".
Do I get in my MDX and get upset at the fake wood? Heck no, that was one tradoff for me to be able to buy the MDX for far less than an X5 with real wood. $40K may seem like a lot of money until you look to see what it buys you. As far as the MDX is concerned, I felt it bought plenty and I have never regreted the purchase one minute. If you feel that the MDX is not worth $40k, then my advise would be to not buy one. |
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| MDX88 |
Mymdxiscoming,
You might get employee discounts on fleet purchases, however, I don't see your company, Comcast, giving any discounts on their cable service. They charge what the market will bear, as they should. The reason somebody should smack :) Acura or Comcast is for customer service. In sum, Acura is setting a realistic price that people will pay. They could have set a price $500 higher and then given you a $500 discount (maybe this would appeal psychologically). |
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| mgmdx |
quote:
Originally posted by Maik
Sorry to say this but this is a fairly silly question to ask. If I did not think that $40k was a fair price for the MDX I would certainly not have bought it.
I dont think you can determine a product's value by determining what the discount from list is. GM would love nothing more than to be able to sell their products at the "list" price. Problem is, they cant. The marketplace determines the price, pure and simple. The MDX is sold at list. People are lined up to pay list...that in itself says that it is "fairly priced".
Do I get in my MDX and get upset at the fake wood? Heck no, that was one tradoff for me to be able to buy the MDX for far less than an X5 with real wood. $40K may seem like a lot of money until you look to see what it buys you. As far as the MDX is concerned, I felt it bought plenty and I have never regreted the purchase one minute. If you feel that the MDX is not worth $40k, then my advise would be to not buy one.
Well said. I couldn't agree with you more. In my mind, MDX is an excellent value. :4: |
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| raymdxking |
| Hi mymdxiscoming, I am a Acura car salesman and no there is no discount on the MDX. But check the resale on the other vehicles you name. The zero percent is a catch, theres a small number of people who even get it. If you buy an Expedition at MSRP and I get one at invoice, what is your car worth? Exactly what I paid for mind!! That means you have purchased that vehicle and you are way out of equity. Acura does the customer a service not by saleing the car at MSRP, but by not giving theirs cars away. All year around their cars sale for the same price. Meaning your resale will not be different from the next guy. That is why there new models come out in Feburary so at the end of the year you don't see all the insentives. You really need to learn the market before you bash someone for not giving away a product. This is a highline market, if you want a Ford buy one.:3: |
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| hockeyplayer |
| Ray I live in Atlanta. I can understand msrp on the 03 but what is your take on dealers still with their heads up their a#$ on a year old model? If your dealership will move. I realize not much but....I will talk to you. I personally would be happier with accessories then straight money off. I realize that the mark up on the accessories gives the dealer the upper hand but at least the buyer thinks he is getting a deal. |
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| renov8tress |
Do a comparison of what's out there. The $40k price tag is pretty consistent with competing vehicles. The X5 is smaller and less family friendly and on the way high end of the range containing the MDX. The Envoy is nice enough (I have test driven the Envoy and the MDX) and is way cheaper and the third seat bigger. But it ain't no MDX! Renov8r and I are probably going to test drive the XC90 this weekend or soon. We will let you all know how that goes. I also happen to know that the MDX looks good in our driveway! (The Havasu Blue one, but we are really hot for the Midnight Navy Touring with Nav)
Another point, if they weren't the hot selling vehicle that they are, rest assured that they would be discounting them. It takes a lot for me to buy something full price, and we will want to negotiate some extras for our MSRP check, at the very least. But I think this is pretty much the best anyone is going to be able to do. I would like to hear the blow by blow from anyone who manages to do better!!!!!!!:2: |
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| MDX350 |
There are two issues being confused here:
1. Why are MDX's being sold at or above MSRP?
2. Why does Acura (and Acura dealers / salesmen) treat customers so badly?
It is ridiculous to complain about point # 1 above - that's demand-supply. They can only charge what the market will pay.
Point # 2 is valid though. Acura customer service is seriously below quality for luxury cars. ITs Honda customer service. If they ever want to realistically compete with the "big boys" in the luxury segment (Mercedes, BMW, Lexus), they better improve on this front. Till then, their cars will sell at prices lower than the 3 I have listed above. Yes, that's true, Acura prices are lower than the "big 3" above, if you compare apples to apples.
So there you have it, bad service at a slightly discounted price. If they improve service, trust me, they will raise prices further. Why? Because the market will bear it. |
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| dmyles |
"YOU GET WHAT YOU PAY FOR" :14:
I'd rather spend the extra $$ for something that I know will provide me years of good service than be enticed by 0% financing+ $3000 discount, etc. etc. and have it spend 1/4 of its life in the shop (an exaggeration, but you get the point).
Am I happy I had to pay MSRP? No. Do I think the dealers have lousy attitudes? Sure. But in the end, I know I have a reliable vehicle. So yes, the MDX is worth the money. |
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| marktr6 |
hockeyplayer,
If you are willing to deal with someone in Knoxville TN, call Harper Acura at 1-800-590-1727.
My MDX (July delivery) came from Harper on a lease through my local leasing guy in Nashville. My cap cost was under MSRP. That's with the leasing agent making something too. My guess is that Harper would probably still be discounting now. Harper has called me about 3 times since I took delivery asking how the MDX was doing, any questions, was I satisfied, etc. They don't seem to have the typical Acura attitude.
Just a thought for you since you are looking. I tried to email you this info, but your address wasn't available.
Mark |
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| wmquan |
quote:
Originally posted by mymdxiscoming
... but the truth is(and what the real title of my post should be) that some needs to smack the sh$t out of Acura ...
Well, since you feel that way, shouldn't the someone be you, and you should look elsewhere? I'm not saying that to be mean or anything, just that if you don't like it, you don't have to buy it. One shouldn't "lock in" on a vehicle as evidenced by your username.
Value is in the eye of the beholder. I really like my MDX, but it's not the be-all-end-all SUV and the greatest SUV on the planet, at least by my definitions.
You can buy a Buick Rendezvous for a ton less money with all the rebates and incentives nowadays. Sure it'll be slower and the crash results are not as good, but it's a lot cheaper and quality is probably going to be average or thereabouts. I'm not even going to mention the Aztek!
I certainly wouldn't buy a Rendezvous for myself, but that's a place you can start looking.
Value is in the eye of the beholder. It comes down to what is important for you. The MDX provides good performance, a lot of cargo space, AWD, good ride/handling at its price point, but has an interior cheaper than other vehicles in its class and on average, weaker customer service. Get an RX? You get, on average, a better interior, better service, better quality, but lose on performance and cargo room. Get an ML320? You get better interior materials, better safety features, better 4WD capability, but lesser quality, slower performance, somewhat smaller dimensions, quality that still isn't average in its fifth model year, and a slightly higher price.
It all comes down to what you value. If the customer service is high on your list, then so be it. |
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| ghost |
quote:
Originally posted by Maik
Sorry to say this but this is a fairly silly question to ask. If I did not think that $40k was a fair price for the MDX I would certainly not have bought it.
...
Do I get in my MDX and get upset at the fake wood? Heck no, that was one tradoff for me to be able to buy the MDX for far less than an X5 with real wood. $40K may seem like a lot of money until you look to see what it buys you.
...
I bought one before at 40K, I'd buy one again at 40K, in a heartbeat.
But Maik, I gotta say, $40K is always going to seem like a whole lot of money to me!! |
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| paul123 |
quote:
Originally posted by mymdxiscoming
i work for comcast and i just got access to employee discounts on fleet vehicles and all ford, and gmc vehicles ... i'm checking out the dicsounts i am able to get which most are @ least 3k below msrp ... and @ the most 8k below msrp! ... which puts a lot of the bigger SUV's in my price range like the 03 navigator and a super discount on the new 03 expedtion ...
acura needs to start shaking some hands in the corporate world to offer sometype of discount ... the acura salesmen i was dealing with told me that Acura doesnt even offer them a discount ...
he also tried to give me a speech on why gmc and ford can offer 0% financing and prices below msrp ... which is pretty much obvious becuase they sell in volume ...
but 1 thing he mention is the he said that gmc and ford spend a lot of money on marketing ... which to me would mean price increase no deals ect ... then he goes on to say acura doesnt spend tons of money on marketing ... which means they should be able to offer excellent discounts on vehicles or @ least 0% financing ...
but no they want to save money on marketing ... charge high interest rates and force options and deal @ msrp and in addition charge extra for a 7 year/100,000 extended waranty ...
someone needs to smack acura cause i want to own a mdx but with all this temptation to save money to get another vehicle or to purchase a larger better SUV @ or even below the MDX MSRP ...
i even offered these bozos to pay cash and they are still working @ msrp ... come on now @ least throw in some free accessories ... but they wont even do that either ... i no some have gotten free accessories, wheel locks, floor mats ect... man forget that im talking about a real accessory like wood steering wheel, running boards ect ...
sorry so long ... just venting ...
I do understand your feeling also. We all went thru the same issues in the 2002 model when we purchased. Acura has a unique vehicle in all aspects. I would compare all the options and features including what your needs are. The larger vehicles will discount but the gas mileage would be a killer in the long run if you drive alot. After a full comparison I'm sure you're going to be back at acura's door. Their sales atitude isn't the best, but there product is amazing. Don't pass up on an amazing vehicle just for the atitude of the saleforce. The entire country is pretty much at msrp and metropolitan area are even up $1000-$2000 over msrp.
Good luck, I do understand you're frustration. |
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| mgmdx |
quote:
Originally posted by raymdxking
Hi mymdxiscoming, I am a Acura car salesman and no there is no discount on the MDX.
Hey raymdxking,
I am confused. :confused:
In this "I'm MDX Hungry" thread that you started you are asking "what is the most important thing to know" when buying an MDX. You further indicate that you are looking for someone to sell you a new '03 MDX under MSRP.
In the post above, on the other hand, you indicate that you are "a Acura car salesman". You also indicate in this thread that "Most dealers are going to be asking above or at MSRP, theres only a few that I know that may give a discount on the 03 model. Any questions just email."
You seem to be contradicting yourself. What's the deal here??? :confused: |
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| mymdxiscoming |
MDX88,
the company i work for is not on trial here ... we are talking about the Acura MDX ... and if this was a comcast board ... you would not catch me there after what happened to Rob ... I dont know about anyone else but i enjoy getting my bi-weeklly pay check ...
wow i wasnt expecting to get this type of response ... some good, some bad ... but hey thats what these boards are here for ... to get multiple opinions ... someone mentioned why dont i just buy a ford ... as i said before i want to be a MDX Owner
... it is very tempting for me to buy a ford, gmc ect ... but i believe in buying what i want ... not compesating for something else just to save money ect ... if that were the case i probablly buy a used ES300 or a Legend ... the main point of my post was just to let off some fustration ... and to clear the air with this above msrp crap and these salemen and saleswomen who look @ you stupid when its time to negotiate ... theres a big difference between selling a vehicle @ the price its worth and basiclly ripping someone off it they can ... Personally i havent had any bad experience with Acura's saleman ... i was mainlly speaking for the poor souls that were having issue with salesman ... some i know
... some i read about it on this board ... the only problem i had with Acura as far as customer service goes is be recognized when i enter the show room ... i am still a young man(21) who is into hip hop, jerseys, braids ect ... and it took @ least a week before
anyone took me serious ... and that was only becuase they ran my credit report and when i told them how much i was looking to put down ... thats when the red carpet rolled out ... but its ok im not sweating it ...
wmquan,
Rendezvous & Aztek ... your a funny guy ...
raymdxking,
i already no how the industry works one of your buddies already explained the whole thing to me ... and i knew it before he told me with exception of how acura markets thier cars ... i already no the resale value of the MDX ... My sister wants a New ford expedition ... and i advs her to go used due to there recorded resale value ... i believe i have enough knowledge about the Automobile industry ...
due to the knowledge i have and i am begining to learn ... it is effecting my delivery date on the mdx ... i should of had it back in August of 02 ... i was going to lease it ... but i found out that leasing is a rip off(after paying of the lease then refinancing i would of ended up paying 10k over msrp...!)... @ least for my case because i plan to keep the vehicle ...
for anyone i forgot ... thanks for responding ... |
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| AcuraDoc |
| If someone is looking for a discount on an Acura, I can get you into a brand new 2002 NSX for 15k under MSRP. :15: |
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| mymdxiscoming |
| i would go for the NSX but im too tall to be entering and exiting a car 4 in from the ground ... i need a vehicle i can retire in ... |
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| GABulldawg |
| as a capitalist society I think everyone should be entitled to pay what they want and ask what they want for anything. Nobody at Acura is putting a gun to your head and telling you to buy an MDX over a Lincoln Navigator or Ford\GMC. But Acura has obviously built a good enough car to make you mad over the fact that they can afford to charge what they want- while GM builds crappy cars and therefore cannot. Just do what you want- its a free country. |
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| tigmd99 |
Hey all,
I may be the lone person here who thinks the Lincoln Navigator is not that bad. It is not design to off-road, despite what Ford wants people to think. But it does have nice features. If you can get a deep discount on it because of your employment, why not seriously consider it??
Navigator looks pretty good. I saw a white one the other day...pretty imposing, even though it was parked. It apparently has a nice ride (i have not test driven it), with all-independent suspension. The control arms are very thick, but i think they are made of aluminum...not sure if that is good or bad. The shocks are Bistein monotube high-pressure shocks with remote reservoir. Frame is hydroformed. It has all the safety features. I think it's brakes are good (better braking distance than the MDX i think). Interior has a nice trim...navigation screen is tiny though. Sound system is by Alpine and is decent from most reviews, probably better than MDX.
Really, the ONLY thing that is a big question is Quality & Durability. Lincoln Navigators in the past have had decent resale value, so this one should be no different.
Also, this original poster works for COMCAST...that is why he is getting a big discount from domestic products, right?? He is a special case. It is not that every customer of GMC is getting this discount, right?
Thanks. |
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| paul123 |
quote:
Originally posted by tigmd99
Hey all,
I may be the lone person here who thinks the Lincoln Navigator is not that bad. It is not design to off-road, despite what Ford wants people to think. But it does have nice features. If you can get a deep discount on it because of your employment, why not seriously consider it??
Navigator looks pretty good. I saw a white one the other day...pretty imposing, even though it was parked. It apparently has a nice ride (i have not test driven it), with all-independent suspension. The control arms are very thick, but i think they are made of aluminum...not sure if that is good or bad. The shocks are Bistein monotube high-pressure shocks with remote reservoir. Frame is hydroformed. It has all the safety features. I think it's brakes are good (better braking distance than the MDX i think). Interior has a nice trim...navigation screen is tiny though. Sound system is by Alpine and is decent from most reviews, probably better than MDX.
Really, the ONLY thing that is a big question is Quality & Durability. Lincoln Navigators in the past have had decent resale value, so this one should be no different.
Also, this original poster works for COMCAST...that is why he is getting a big discount from domestic products, right?? He is a special case. It is not that every customer of GMC is getting this discount, right?
Thanks.
It's a good vehicle, but don't forget the gas if your using as an everyday vehicle. It drinks gas like it going out of style. The denali and the expedition also all the same. If don't mind the additional gas fee's not a bad vehicle at all. I drive mine as my main vehicle for work, pleasure, and family, that's why I went to the MDX. |
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| mymdxiscoming |
actually GMC employees get it @ a low price ... i can get it @ 4% above employee cost ... the 03 Navigator is definitelly a awesome SUV but its too big and like some one says drinks gas like water ...
the gas cost really doesnt bother me that much ... its more of the size ... too big ... especialy the 03 ... they come standard with 18 inch rims ... now that should tell you something ...
im looking for something in the midsize range like the MDX which fits me perfect ... plus im a acura/honda fanatic ... all of my cars have been honda's and acura's ... i went from a integra, to a legend to a accord ... and hopefully to a MDX ... and possible a RL from there ... once i have my MDX the only SUV that could replace it would be the Ultimate Range Rover ...! |
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| DaleB |
I think the whole topic of substandard service from Acura sales overall, is a good point. But over-stated.
After all, substandard in reference to what? Lexus, BMW and Mercedes?
That's a fairly high standard, and one Acura should certainly strive to obtain.
But imagine dealing with a Ford, Chrysler or GM dealer with competitive models and those sales people. And of course, you get plenty of chances to see them again, when you start bringing your vehicle back in for recalls and warranty work. |
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| mymdxiscoming |
"when you start bringing your vehicle back in for recalls and warranty work"
not to defend other brands ... but you are making this statement like acura has had major recalls and cars in for major warranty work ... ie "transmission" "thud" ect ...
i just want to make sure everything stays neutral in this post ... no bias opinions ...
DaleB:
how many post do you need to become a Superior Member ...? |
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| DaleB |
quote:
Originally posted by mymdxiscoming
"when you start bringing your vehicle back in for recalls and warranty work"
not to defend other brands ... but you are making this statement like acura has had major recalls and cars in for major warranty work ... ie "transmission" "thud" ect ...
i just want to make sure everything stays neutral in this post ... no bias opinions ...
DaleB:
how many post do you need to become a Superior Member ...?
I am confident a lot fewer people are coming back in with Acuras than with domestics. Plus domestics are coming back in repeatedly!!
And of course I am biased, but also an informed consumer.
You don't have enough posts to even think about it yet!! :D |
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| mymdxiscoming |
going into purchase a MDX i myself had bias opinions but since doing tons of research i am becoming a informed consumer myself which further explains my concerns and delay in getting the MDX(finance wise nothing to do with customer service ... ie lease vs financing, monthly payments, interest rates ect ...) ...
true but i like to know what is need to do to actually reach my goal ...:1: |
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| DaleB |
| Just keep posting like crazy. It's smart to start off on this forum before your purchase. Glad I did, the information is priceless! |
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| raymdxking |
| Hi Hockeyplayer, most dealers will not give away free accessories because that is still part of the dealers cost. There is room for bargaining on the price of the accessories.:) You must learn what it takes to get free accessories.:29: |
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| jonnygoodboy |
quote:
Originally posted by raymdxking
You must learn what it takes to get free accessories.:29:
Please share! What does it take to get free accessories? |
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| ghost |
how many post do you need to become a Superior Member ...?
quote:
Originally posted by DaleB
...
You don't have enough posts to even think about it yet!! :D
...or just go to your member profile and set it yourself... In this great virtual land, we can be whatever we want to be! |
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| renov8r |
Something is not right with this person...
In posts they have made claims to be a) a dealer b) a shopper, kinda hard to confuse those two...
http://www.acuramdx.org/forums/sear...searchid=189099
When you run a search at the Acura web site for Atlanta you get:
Baranco Acura
7060 Jonesboro Rd
Morrow, GA 30260-2905
(770)968-5252
Internet Manager:
James Keller
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Nalley Acura
1355 Cobb Pkwy S
Marietta, GA 30060-6542
(678)797-3608
Internet Manager:
Angela Garland
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Ed Voyles Acura
5700 Peachtree Ind Blvd
Chamblee, GA 30341-1928
(770)452-8800
Internet Manager:
Michael Iscaro
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Acura Carland
3403 Satellite Blvd
Duluth, GA 30096-4644
(770)623-9211
Internet Manager:
Hugh Kronitz
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Doesn't seem like an enormous number of dealers. One could easily call 'em all and figure who is stuck with unsold 2002s, wanna bet who is giving away accessories? |
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| raymdxking |
| If you want to know just ask. The dealer is Acura Carland of Atlanta I'm at Baranco Acura and we're ones the with the discount on the MDX from MSRP!!!! |
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| Robyjo |
quote:
Originally posted by raymdxking
If you want to know just ask. The dealer is Acura Carland of Atlanta I'm at Baranco Acura and we're ones the with the discount on the MDX from MSRP!!!!
Just ask? Should one expect to get a straight answer from you?
Some would consider your previous posing as rude... But I hope for the sake of potential buyers, you're straight about discounting the '03... |
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| mymdxiscoming |
raymdxking ...
so what type of discount are you guys offering ... and is it for the 02 or 03 ... |
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| msu79gt82 |
quote:
Originally posted by DaleB
It's smart to start off on this forum before your purchase...the information is priceless!
.. there is MasterCard:1: |
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| schenoy |
| I've been driving my '03 for 2 weeks now. Its worth every penny of msrp. I could have bought a Ford/Mercury Moutaineer for 10K less ($3K under list), but this is a far superior vehicle. I see that you were buying an '02, then waiting for an '03. Why not pick up a '02 for a grand off and then you can start driving and stop b****ing? :rolleyes: |
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| mymdxiscoming |
schenoy
sorry but i could never stop b*tching ... too many reason for me to b*tch ... in addition, when i decide to write Acura a check for my MDX ... you best believe it will be a "03" :1:
also where did you find this post ... i thought it would be floating in message board heaven by now ... |
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| pdempsey |
If you look around for a luxury SUV with 3rd row seating, RES, NAVI, you will need to pay about 10K+ more for an LX430, Lincoln Navigator, etc. (less 5K discount). Where does that leave you?
Saw new Volvo at the car show..... $6K more with about 49% residual value (vs 61% for the X).
So, maybe Acura should up the price and then discount and bring the residual value back in line with the others? That way, if you do pay MSRP, you'll be a fool.
Just a thought :D |
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| mdxxxx |
quote:
Originally posted by pdempsey
If you look around for a luxury SUV with 3rd row seating, RES, NAVI, you will need to pay about 10K+ more for an LX430, Lincoln Navigator, etc. (less 5K discount). Where does that leave you?
Saw new Volvo at the car show..... $6K more with about 49% residual value (vs 61% for the X).
So, maybe Acura should up the price and then discount and bring the residual value back in line with the others? That way, if you do pay MSRP, you'll be a fool.
Just a thought :D
Well articulated!;) :4: |
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| DaleB |
quote:
Originally posted by pdempsey
If you look around for a luxury SUV with 3rd row seating, RES, NAVI, you will need to pay about 10K+ more for an LX430, Lincoln Navigator, etc. (less 5K discount). Where does that leave you?
Saw new Volvo at the car show..... $6K more with about 49% residual value (vs 61% for the X).
So, maybe Acura should up the price and then discount and bring the residual value back in line with the others? That way, if you do pay MSRP, you'll be a fool.
Just a thought :D
By that assessment, Acura has been able to maintain their niche in the SUV market.
You either pay more to approach something better, or take a less a expensive SUV and try to accessorize it to equal an MDX. In either case it wont walk or look like the real 'duck'.
And remember, all the favorable reviews of the MDX (and there are many) do not stress all the 'goodies' they stress the drivability, utility, and comfort of the MDX.
Throw the resale value of the MDX and the Acura image (whether you believe it's deserved or not) on top of that, and you have a winner. |
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| feliz |
| Pay now or pay later. Resale value alone is the main reason I would never buy another car/truck from the big three. Where I live if you're lucky enough to even find a used MDX you'll likely pay as much as it sold for originally. |
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| MDXor |
The only thing that Acura is not doing right is managing their long term relationship with the customer as a whole.
Main Points:
1. Dealership Experience
Acura have great products but when you walk to most Acura dealers you don't see a big difference compared to the local Honda dealer. Unlike a Lexus dealer and Toyota dealer. The Lexus make the customer feel is more in the BMW & MB arena.
2. Customer Care
When I bought my MB the sales rep. and the company follow up was great. They follow up on everything quickly. You felt you were not just buying the car but the brand itself. Acura sales rep. (several) made me feel like they are doing me a favorite in selling me an MDX. You never want the customer to feel that way. Even when it is true.
3. Long term and Quality feeling
When we did the European delivery with MB, they gave us a tour of the facility (told us how special their cars are compare to the rest of the world), two nights hotel (even though they made a bunch of money they made the customer like they got something special and/or free), etc.
What I'm saying is that these among other things make the customers come back to the brand. Currently, the MDX is very unique but in a year or two from now, when more competition from Lexus with the new RX350, MB with the new ML, Volvo XC90, etc. Acura will loose the strong edge they currently have with the MDX uniqueness. And will have to improve these services as a differentiator.
I can tell you that I always want to go to either MB, BMW and Lexus before I go to Acura. Again because Acura have such a unique product I feel I have no better choice for my money.
Acura has a short term strategy that as long as their products have a very strong edge they will do ok. But once their products are not as unique as the other big boys they will have trouble getting people in.
my 2 cents...
PS - Sorry for the long post... :( |
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| pdempsey |
MDXor,
I agree, but I would add Infinity to the list. Prior to my Acura RL, I had an Infinity I30. Best service I've ever experienced. Acura didn't come close. They guaranteed a loan car and it was ready and waiting when you drove in. Plus, it was a very nice Infinity, late model.
My Acura dealer only had about 5 loan cars and they were old Integras. I always felt like I was in a buckboard in the loan car and also that I had to beg for one.
I have an MBX on order, but only because the Infinity QX4 just does not measure up. If it had the features of the MBX, I would have bought the Infinity for the dealer service and treatment. The problem is, the Infinity QX4 is only 5 passenger, less power, and has 20% less economy. It also lacks several other features. |
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| MDXor |
pdempsey
You are right, Infinity does present a much better customer experience.
You confirmed my point exactly...
:) |
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| g_dog01 |
| 6 words: You get what you pay for!! |
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| caroline |
quote:
Main Points:
I have to disagree with the point that Acura Dealerships are lacking in customer service. We test drove the X at a small dealership in Nashua NH, and yes, we got the "you'd best order now, or else you might be forced into an '03" The other line was "we only get a specific amount of these vehicles per month and if you are last on the list, we may not have one for you" . This, as my husband (expert salesman/ sold encyclopedias for 10 years) is the "take it away from the customer" play. "Oh, you like the it, sorry, you can't have it." However, after doing some research, we found an Acura Dealership that was owned by one of the biggest car dealers in Boston. Otherwise known as Clair Motors. I emailed the dealership- The nicest people to deal with. Yes, they threw in a car cover, and yes they wanted me to buy a bunch more of stuff- But they had 3 or 4 touring models in early October, black, white, silver, and the red. The minute I said I'd take the red, they moved like lighting. Gave me a discount, but then that was eaten up by trade on my Chrysler- (expected this!) - No one wants a 96 T&C purple minivan (with gold wheels no less!) Since I've had the vehicle, which will be 1 month on the 11th, I've gotten 3 calls to see if I was happy, and a box of butter cookies and balloons. On the day we bought it, we had to wait for about 40 minutes for paperwork ect.. we were seated in a nice waiting room, away from the intercom and noise, large TV screen and a place to work. Both the salesman and his boss couldn't have been nicer. And were apologetic about the wait.
This company has been around for 40 + years, and I believe that they have learned the art of customer service. I don't think Honda or Acura teaches customer service. It is a mindset all by itself. Clair Motors sells Buick, Jeep, Mercedes Benz, Audi, Porsche, Honda and Acura and I've probably missed something! Other than the Ford dealership where we buy the crown vic every other year (they know us very well) Have we had such a non stress, pleasant experience. I paid sticker in October for my X, and it was worth it, not just because the vehicle is fabulous, the buying experience was great!!!
http://www.clair.com/acura_index_2.htm |
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| jeffster |
I'm turning over a Mercedes (ML320) for my new MDX, and I do have to admit that Mercedes has been very good about the whole ownership experience.
In fact, right up until I did a little due diligence on the market, I was sure I;d be getting a new ML.
But the extras on teh MDX and the glowing reviews for the same or slightly less than the ML really turned my head.
It'll be a shame if the dealer experience isn't as good, but honestly, I'm planning to have my MDX serviced at the local honda dealership, as the acura dealers are a lot farther away. |
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